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Systems and Application Specialist II

Job Title: Systems and Application Specialist II
Status: Full-Time
Job Location: Houston
Requisition Number: 160892

Job Summary: In this role, you will support desktop hardware and base and departmental specific software and applications.

Additional Summary Specific to Job:

  • Analyze and troubleshoot requirements for system installation, upgrades and maintenance for clinical, administrative, and research departmental applications.
  • Perform authorized installation, upgrades, and maintenance for system OS, network, security, and storage solutions.
  • Support server hardware and software for both Windows and Linux.
  • Be able to write Powershell and bash scripts.
  • Maintain CrashPlan backup server. Install, maintain, and confirm client backup solutions, perform restorations as needed.
  • Desktop hardware and software support for end-users.
  • Create and document IT policies and procedures. Other duties of assigned.

REQUIREMENTS: Associate's degree with three years of related experience or relevant experience in lieu of education.

The ideal candidate must be able to perform basic database operations (MySQL, MS, SQL). Must also have working knowledge of Microsoft Hyper-V cluster, Exchange Cluster, and Active Directory.

  • Familiarity with major LMS (Moodle, Canvas) is a plus.
  • Familiarity with Dell product lines is a plus.
  • Knowledge in A/V technology integration especially iTV classrooms for distance education is preferred.
  • Knowledge of all major platforms: Windows, Mac, and Linux also preferred.

SALARY: Commensurate with experience

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