Gulf Coast Regional Extension Center

Success Stories


Largest FQHC in Texas Achieves Meaningful Use

Congratulations to CentroMed for achieving Meaningful Use! “The guidance provided by the staff at Gulf Coast Regional Extension Center was exceptional. Without the co-partnership established between CentroMed and GCREC, CentroMed would have faced this great challenge alone,” said Christine Tello Villarreal, of CentroMed.

“Sam Liong and his team have demonstrated a high level of knowledge of the MU requirements and demonstrated great commitment in assisting us with all aspects of Meaningful Use attestation,” said Villarreal. “We would like to extend much appreciation and gratitude to the Gulf Coast Regional Extension Center!”

El Centro del Barrio, founded in 1973 and doing business as CentroMed since 2001, is a 501(c)(3) nonprofit Federally Qualified Health Center. CentroMed offers primary medical and dental care, behavioral health services, nutritional services, and other support services through a network of 21 sites located throughout San Antonio and Bexar County. Since 1999, CentroMed has received three-year accreditation from The Joint Commission and was most recently reaccredited in 2011. They are the largest FQHC in Texas.



Model of Success: FQHC Achieves Meaningful Use

Su Clinica Familiar was honored in a Meaningful Use ceremony on Tuesday, celebrating their achievement as a paperless Federal Qualified Health Center.

“What Dr. Marin envisioned was to have a group of people to work together. We did a lot of detail work figuring out where things needed to be done in the EMR. It was a very lengthy and detailed process,” said Dr. Fred McCurdy, pediatrician at Su Clinica, “We looked at all the workflows and spent countless hours trying to figure out how information flows, not only in our organizations but in the EMR.”

The new workflows transformed their procedures so that everything is transparent and consistent, to ensure the highest quality of care. This is evident in their four locations – Harlingen, Brownsville, Raymondville and Santa Rosa. No matter which site a patient visits, the process is the same.

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Critical Access Hospital in Anahuac Achieves Meaningful Use

Nurses, hospital staff and representatives of Bayside Community Hospital were honored in a Meaningful Use Vanguard ceremony as early adopters of EHR software.

“We were fortunate to have a CEO who saw the benefit of embracing the future and putting forth the resources to make sure they have the best possible system,” said Theresa Cheaney, CFO of Bayside Community Hospital, “This is the future of healthcare.”

They experienced issues along the way – hiring consultants who provided long boiler plate reports and failed to support them – and needed help and guidance.

“We have learned the hard way that the initial set up and implementation is the most important part of the process. We have had to overcome numerous problems because our system was not set up properly and our personnel were not trained properly,” said Cheaney, “In addition, our vendor has not been easy to work with in addressing these issues.”

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Celebrating Achievement: Dr. Tarsem and Dr. Mandy Dhesi

Doctors Mandy and Tarsem Dhesi, at Champions Willowbrook Family Practice, were honored in a MUVer ceremony celebrating their achievement in going paperless.

“We have been paperless since January 2011. We could not have accomplished this task without the help of the Gulf Coast Regional Extension Center. Our consultant Sandra Wiegand was very helpful in helping us attest to Meaningful Use. Her numerous visits and calls on short notice showed great customer service and patience," said Dora Herrara, office manager at Champions Willowbrook Family Practice.

Dr. Mandy Dhesi likes the ease of access to her patient’s records. “I like the fact that I can navigate the EHR system with ease when accessing medical records of my patients," she said, "I may be working on the records of one patient and get a call about another patient and immediately can pull them up instead of having a chart pulled. I can also sign off in the system of orders instead of going from chart to chart.”

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