BMI 6316 Change Management in Health Informatics

(web-based and classroom instruction)
(2 hours lecture/3 hours laboratory)
3 semester credit hours/ meets part of advanced informatics competencies
Prerequisites: Consent of instructor

The ability to manage change - people, process, and technology - may be the most important factor in successful implementation and in producing sustained outcomes from applied biomedical informatics projects. This course will cover the theory and principles of change management, with a particular emphasis on healthcare and information technology innovation at both the individual and organizational level. Tools and techniques for developing comprehensive change management plans will be presented. Case studies of successful and failed change efforts will demonstrate applications of these principles and techniques.

Upon successfully completing this course, students will:

  • Determine characteristics of innovation and evidence of organizational gaps through workflow mapping, metrics, etc.
  • Distinguish members of the "guiding coalition" to lead change and impact change acceptance.
  • Formulate the vision and strategy for change including identifying adoption patterns, diffusion networks, potential risks and identifying stakeholders to maximize innovation adoption.
  • Devise a communication plan utilizing effective communication strategy within a social group to promote cultural change in an organization.
  • Assess (desirable/undesirable, direct/indirect, anticipated/unanticipated) possible outcomes and consequences at each phase of the change process.
  • Evaluate results of change initiatives and recommend opportunities for ongoing improvement.