Computer Requirements

Your computer must meet these REQUIREMENTS, to help you succeed in your coursework.

Internet Connection: Cable or DSL (at least 3 megabit download / 512 kilobit upload)
Operating System: Windows 7 x64, Windows 8 x64, Windows 8.1 x64 (Home version or higher)
Computer Processor: Intel Core i5 CPU or AMD A6
Computer Memory: 4 GB or more
Screen Resolution: 13" or larger w/ a resolution of 1024x768 pixels or higher
Graphics Card
(requires latest drivers):
Onboard: Intel Graphics 4200 or Higher / Dedicated: AMD or nvidia 512 MB memory
Mac OS XRecommended
Internet Connection: Cable or DSL (at least 3 MB download / 512 KB upload)
Operating System: Mac OS X 10.8 or better
Computer Processor: Intel Core i5 CPU
Computer Memory: 4 GB or more
Screen Resolution: 13" or larger w/ a resolution of 1024x768 pixels or higher
Graphics Card: Dedicated Video Card (2011+ models)

Other Hardware and Software Requirements

Webcam and microphone You will need a webcam with at least a 720p resolution and a microphone. Laptops may already come equipped with a webcam and their built-in microphone is preferable. If you use a desktop computer you may need to purchase an external webcam. Do not use noise-cancelling headsets during proctored assessments.  

Proxy servers or VPN cannot be used during proctored assessments. Students' real IP address and physical location need to be identified by the proctoring software. VPN, proxy servers, or any identity concealing services can not be used during a proctored assessment. 

  • Synchronous Online Learning
    You will need to be able to hear and talk in order to participate in course activities using virtual environments (e.g. SecondLife, Avaya) or synchronous online learning (e.g. WizIQ). These technologies are commonly used in online courses. A USB headset with a microphone is recommended. 
  • Browser Information
    Our courses require use of a Web browser. We highly recommend Google Chrome (version 31 or later) or Mozilla Firefox (version 25 or later). You may use:

Mozilla Firefox (version 25 or later) recommended
Google Chrome (version 31 or later) recommended
Internet Explorer (9.0 or later)
Safari (version 5.0 or later for Macintosh)

Make sure your browser is set to the following preferences:

- Cookies accepted and enabled
- JavaScript enabled
- Style sheets enabled
- Pop-up blockers disabled

Note that these are the default settings in most browsers, so if you have not changed these settings before, then the browser should be set to have cookies, JavaScript, and style sheets enabled. Consult the help file in your browser to adjust these settings.

  • Plug-Ins
    You will need the following plugins to benefit from all of our courses’ interactive features 

Flash Player

Shockwave Player

To play wmv files on a Mac
Download here

MS Silverlight
To play multimedia content
Download here

Download here

Adobe Acrobat Reader
To access some files in the course, you will need Adobe Acrobat Reader.