Our Team

• Leadership

  

  Susan Fenton, PhD, RHIA, FAHIMA
  Vice Dean for Education and Professor
  Principal Investigator for the Gulf Coast Regional Extension Center
  Direct: 713.500.3591
  Email: [email protected]

  Susan Fenton, PhD, RHIA, FAHIMA, joined McWilliams School of Biomedical Informatics at UTHealth Houston, formerly UTHealth Houston School of Biomedical Informatics (SBMI)) on June 1, 2013 as an assistant professor of biomedical informatics. She came to McWilliams School of Biomedical Informatics from Texas State University in San Marcos, where she was an assistant professor and co-director of the Institute for Health Information Technology. In August 2014, Dr. Fenton transitioned into the role of associate dean for academic affairs, taking over the management responsibilities for the Office of Academic Affairs and helping the school acquire health informatics and information management education accreditation from CAHIIM for the applied health informatics program.
  
  Dr. Fenton’s research interests include workforce development, data management, ICD-10 implementation and health care associated infections. Her interest in workforce development was limited to health IT professionals, but she sees a huge need to develop new methods for healthcare professionals to learn how to use information technology effectively. Her work with the ICD-10 is limited because her research is focused on various impacts related to its implementation, which will no longer be relevant in a few years after implementation is complete. As for health care associated infections, Dr. Fenton has a new project working with an industrial engineer who identifies failure points that result in HAIs. After the failure points are identified, they will determine the impact of the failure points on EHRs and documentation.

  

  Jiajie Zhang, PhD
  Dean/Past Principal Investigator
  Direct: 713.500.3922
  Email: [email protected]

  Jiajie Zhang, PhD, is the dean and Dr. Doris L. Ross Professor and at McWilliams School of Biomedical Informatics. He serves as director of the National Center for Cognitive Informatics and Decision Making in Healthcare, for which he is principal investigator of the Strategic Health IT Advanced Research Projects Program’s patient-centered cognitive support initiative. Zhang has spent the past two decades conducting research in biomedical informatics, cognitive science, human-centered computing, decision making and information visualization. He has authored more than 120 journal articles, book chapters, and peer-reviewed proceedings papers. As an educator, he has taught courses in human-computer interaction, electronic health record usability, information visualization and technology-mediated social dynamics.

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• Staff

  

  Megan Crossan
  Program Coordinator
  Direct: 713.500.3477
  Email: [email protected]

  Megan Crossan is the Program Coordinator for the Gulf Coast Regional Extension Center (GCREC). She holds a Bachelors of Science in Marketing from the University of Houston at Clear Lake. She has been with the GCREC since September 2010. In this position, she manages the Customer Relationship Management (CRM) database for tracking providers’ milestone progress. She is responsible for tracking subcontractor/vendor's progress towards project objectives. She is also the financial analyst for the program.

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• Consultants

  

  Sheila Banyai, HIT Pro – TS
  Greater Houston Area, including Katy, Pearland, Pasadena, Richmond
  Direct: 281-799-4548
  Email: [email protected]

  Sheila Banyai is a Security Consultant for the Center for Quality Health IT Improvement (CQHII). In this position, she assists providers in navigating the Merit-based Incentive Payment System (MIPS) and the Alternative Payment Model (APM). Both are tracks through the CMS Quality Payment Program (QPP). She is also the Security Risk Analysis lead for CQHII. Sheila holds a Bachelor of Science degree in Computer Systems Engineering from University of Houston Clear Lake. She is certified in Technical/Software Support Staff Health Information Technology Professional by American Health Information Management Association. She earned the Global Information Assurance Certification (GIAC) Security Essentials (GSEC) through SANS Information Security Training. Sheila has more than 20 years of network/communication experience attained through working with the U.S. Navy, several NASA Contractors, and ExxonMobil.

  

  Alexa Poole, HIT & HIE Pro
  Greater Houston Area, including Port Author/Beaumont, Nederland, Orange, Conroe
  Direct: 713.500.3936
  Email: [email protected]

  Alexa Poole is a Quality Improvement Advisor for the Center for Quality Health IT Improvement. In this role, she consults providers in effectively employing a diverse set of electronic health records (EHRs) to better their quality of care, thereby increasing revenue and meeting pay-for-performance program requirements. As a health IT consultant, she engages small, rural, and community health center in EHR optimization by identifying needs, project planning, and implementing clinical decision support tools specifically to improve patient outcomes. She holds a Bachelor of Arts in mathematics and a Health Information Technology Management and Exchange Specialist Certification from the University of Texas at Austin. Prior to joining this team, Alexa worked for eClinicalworks as a software training specialist, training physicians and clinical staff on EHR functions via one-on-one coaching and classroom instruction. She has over 10 years of experience in the Health IT.

  

  Tracy Swoboda, RHIA
  San Antonio, Corpus Christi, and surrounding areas
  Direct: 361.412.7878
  Email: [email protected]

  Tracy Swoboda, RHIA, is currently serving as an active, remote, Quality Improvement Advisor II, focusing on quality improvement, data analysis, reporting for state and federal incentive programs, EHR optimization, and achievement of grant-funded quality and health information technology projects. Tracy obtained an Associate Applied Science degree in Medical Record Technology from Wharton County Jr. College, a Bachelor of Science degree in Health Information Management from UTMB Galveston. After her college education, Tracy has worked as a Health Information Director and performed various duties throughout her career, including healthcare accreditation coordination, medical credentialing services, healthcare risk management, healthcare performance improvement initiatives, and inpatient medical coding for Acute Care and Critical Access Hospitals, a nursing home, and rural health clinics.

  

  Diana Ruiz
  Laredo, Rio Grande Valley surrounding areas
  Direct: 956-452-1268
  Email: [email protected]

  Diana Ruiz is a Quality Improvement Advisor II for the Center for Quality Health IT Improvement and she will work with local small, rural, and FQHC clinical practices to improve practice workflows, patient care, and patient safety through the optimized use of electronic health records and clinical information systems. She first began her career in the plasma industry in 2010 as a Processing Technician working in the laboratory, and moved up to the Quality department four years later. She had many roles within the plasma centers, with Quality Specialist/Coordinator as her main title. Her background includes internal auditing, regulatory compliance and development.

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