Dr. Ash works at the School of Medicine, Oregon Health & Science University (OHSU), Portland, OR. She holds masters degrees in library science, health science, and business administration and a Ph.D in Systems Science. She has served on the Boards of Directors of the American Medical Informatics Association, the Medical Library Association, on NLM’s Biomedical Library and Informatics Review Committee, and is presently chair of the Board of Scientific Counselors for the Lister Hill National Center for Biomedical Communications of NLM. She is an elected fellow of the American College of Medical Informatics. Her research has as its focus behavioral and social issues related to implementing clinical information systems, specifically computerized provider order entry (CPOE) and clinical decision support (CDS), and the use of qualitative methods for conducting such studies. Dr. Ash leads a team of researchers, the Provider Order Entry Team (POET), which has conducted national surveys of CPOE use and its unintended consequences and fieldwork in 21 organizations to investigate success factors and unintended consequences of CPOE and CDS. Results are available on the POET web site at http://www.cpoe.org/